This is a Customer Relationship Manager (CRM) software

Huge CRM software controls communications to all areas of your business from sales to support to after-sales services from sales to support to after-sales service. allowing for information outside of the accounting process which links to all other modules and documents.

BENEFITS OF HUGE CRM SOFTWARE

  • Improved Customer Service

  • Increased sales

  • Real-time insights

  • Detailed analytics

  • Centralized clients information

WHAT YOU GET

  • Sales Lead

    Tracking of presales for sales representatives. Check the status of customer progress within the sales cycle . Check value of sales pipeline

  • Support Log

    Log Support enquiries from customers. Allow automatic support logs via email from a client.

    Keep track of support calls from customers. Control issues and handle enquiries

  • Time Logging

    Log Time at customers. Promote this to an invoice. Keep track of time at a client

    Promote to a job cost

  • Customer Activity

    View all information relating to a customer interaction via emails sent, memo notes, time logs, support logs, checklists, Bookins

  • Interactions

    It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more.

  • Interactions

    Create multiple checklists of procedures .

    Add photos and indicate whether tasks are complete.

SALES LEADS

By automating repetitive tasks, you can close more deals. Assign leads to reps automatically, set reminders for upcoming activities, receive notifications when a lead opens an email, and more.

SUPPORT LOG TICKETS

The huge Ticketing management system that creates, resolves, and tracks tickets. The system updates users on the status of their tickets, ensuring that nothing falls between the cracks.

TIME TRACKER

Excellent for Consultants, Technicians, Accountants, Lawyers, developers and any company capturing time against clients

DASHBOARDS AND REPORTS

Using a spreadsheet to manage your business entails manually entering or importing data, determining what's important, and then creating a graphical way to present this data. Huge CRM module has automated dashboards and reports that can be viewed at a touch of a button.